Frequently Asked Questions
What is FROCK Los Angeles?
FROCK Los Angeles is a women's fashion design house founded in 2009 by Camille Laurent. The name "frock" was derived from the example of the frock gown worn throughout history by artists and craftspeople. It was designed to be a piece of clothing one could throw on -- that same principle applies to every one of our pieces.
Where are FROCK garments made?
All FROCK garments are handmade in Los Angeles, California, USA. We are committed to local, ethical manufacturing and are proudly sweatshop-free.
What fabrics do you use?
We use eco-friendly, high-quality fabrics including organic cotton, sustainable bamboo blends, and vegetable-dyed jerseys. All our fabrics are selected for both their environmental footprint and their luxurious feel.
How do I care for my FROCK garment?
The entire FROCK collection is hand or machine washable. We recommend cold water gentle cycle for machine washing and laying flat to dry. Our garments, even gowns, are made to withstand washing and drying, ensuring they last through years of wear.
What is your sizing?
FROCK offers sizes from XS to XL. Our garments feature figure-flattering cuts with stretch jersey fabrics that provide a comfortable, forgiving fit. For specific measurements, please refer to the size chart on individual product pages.
Do you offer custom dresses?
Yes, we offer custom dress options. Please contact us at [email protected] to discuss custom orders, including color, size, and design modifications.
What is your return policy?
We offer free and easy returns within 14 days of delivery. Items must be unworn, unwashed, and in their original condition with tags attached. Please contact us at [email protected] to initiate a return.
Do you ship internationally?
Yes, FROCK Los Angeles ships worldwide. We offer standard and expedited shipping options. International shipping rates vary by destination. FROCK is available at better boutiques worldwide as well.
Where can I buy FROCK in person?
FROCK has been carried at better boutiques worldwide including premier fashion destinations in New York and Los Angeles. Visit our store locator page for current retail partners.
Are your products really sustainable?
Absolutely. Sustainability is the core of our brand, not a marketing add-on. We use eco-friendly fabrics, vegetable dyes, local manufacturing, and design for durability. Read our Environmental Policy for full details on our commitment to the planet.
How do I contact FROCK?
You can reach us at [email protected]. For wholesale inquiries, please visit our Wholesale page.